As a Landlord or Seller, finding a Property Agent like Thomas & Rawson, who provide great service and who are professional and act with the upmost integrity, is the key to success. But don’t take our word for it, click on one of the Referenceline Links below to see genuine client reviews regarding the service we, at Thomas & Rawson provide. Our customer reviews on Referenceline are a mixture of both historic and current and the photographs accompanying each review are of the actual properties we manage or have sold for our clients (not stock photos), which adds to the provenance and credibility of each review.
Our well-established, professional team at Thomas & Rawson do everything possible to take the stress out of Owning, Letting, Managing or Selling property, with the interest of the Landlord and/or Seller, being our priority.
As a client of Thomas & Rawson you will be very well protected as we are: –
• ARLA (Association of Residential Letting Agents) Propertymark Protected
• NAEA (National Association of Estate Agents) Propertymark Protected
• TDS (Tenancy Deposit Scheme) Members, Multi Award Winning Government Approved Tenancy Deposit Protection Scheme.
• TPO (The Property Ombudsman) Members, Government Approved Scheme providing our Independent Redress to Landlords and Sellers.
Thomas & Rawson are a Propertymark Agent, this means you as our client are protected by our ‘Client Money Protection (CMP) scheme’. Also, as a client of Thomas & Rawson, you are safe in the knowledge that, as a Propertymark Agent, any money we hold on behalf of clients, is Independently Audited, under Propertymark’s ‘Client Account Reporting (CAR) scheme’. We also adhere to their national ‘Code of Practice’, carry appropriate ‘Professional Indemnity Insurance’ and ensure that all staff complete regular training, so we are up to date with any complex legislative changes and industry best practice. Further information can be found by clicking the link below.
Referral Fee’s
Unlike our competitors, Thomas & Rawson do not charge any type of referral fee’s whatsoever. The trusted professionals that we use, such as plumbers, electricians or solicitors (for conveyancing), are selected due to their high standards and value for money. Our clients are free to use tradesmen of their own choosing, if that is what they wish.
Meet The Team
As mentioned on our Home page, Thomas & Rawson is owned and managed by myself, Peter Baczala and I have had 35 years of experience selling and letting properties in Poole and Bournemouth conurbation. Two of our key members of staff are, Tonie and Barbara, our Property Coordinators who have a combined service with us at Thomas & Rawson of over 20 years.
Peter Baczala MNAEA MARLA Founder/Director/Manager
I was born in Oxford in 1967 and our family moved to Bournemouth in 1976, where I attended school locally. On leaving school in 1984 I went straight into Estate Agency, as a trainee. After several years and following several promotions up to branch Manager. I decided in 1989 to branch out on my own and set up Tomas & Rawson Ltd. That was over 31 years ago and I’m still as keen and motivated today to deliver a great service to our clients, as I was back on my first day! Over the years I have experienced all sorts of markets, economies and changing property and financial laws and regulations. Helping clients to understand and navigate the everchanging property market (be it Sales or Rental) and taking the stress away from them, is core to the great service that we at Thomas & Rawson provide. I work very hard to ensure our customers have a Client-Agent experience, that is second to none. This is reflected by the trust and loyalty that my values of, integrity and commitment to professional standards, has engendered amongst our customers/clients, many of whom have been with us for decades.
Charlie Baczala Property Coordinator
The newest addition to the Thomas & Rawson Team is, Charlie Baczala (Peters wife). Charlie was born, educated and grew up in Poole, so she knows the area very well. Charlie also spent some time in Florida, where she gained experience in Property Management and Holiday Villa lets, through her parent’s family run business. After working in education in the UK for the past ten years, Charlie retrained, taking a course in Social Media for Business at Bournemouth University. Charlie not only brings up to date skills and knowledge to manage our website, social media and our ‘On The Market’ property portal presence. But will also, be working in the office alongside Peter and Tonie on the very busy, client facing Sales and Lettings.
Tonie Crisante Property Coordinator
Tonie was born in the New Forest and moved to Bournemouth in her early 20’s. She has worked with us at Thomas & Rawson for 11 years now. Not only does Tonie have great administrative and organisational skills, but she also has an in-depth interest and understanding of the commercial aspects and processes involved in the letting of property. Over the years and through her keen interest in all thing’s property related, Tonie has accumulated a great deal of experience of different aspects of the property market. Tonie as both a professional working in the industry and as a long-standing landlord herself, brings a unique perspective and knowledge, to helping the team support our customers and clients.